St. Austell Brewery Ltd., one of the UK’s most renowned hospitality employers, is currently seeking enthusiastic, customer-centric individuals to join their team as Bar and Waiting Staff. This is a fantastic opportunity for individuals from around the world who are interested in working in the UK and receiving visa sponsorship. Whether you’re looking to build a career in the hospitality industry or gain valuable experience, this position offers the right combination of flexibility, career advancement, and cultural immersion.

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Key Highlights:

• Position: Bar and Waiting Team Member
• Location: United Kingdom (Multiple Locations)
• Industry: Food and Hospitality
• Visa Sponsorship: Available for eligible applicants (Temporary Worker / Inexperienced Worker Visa)
• Salary: £15-20 per hour, plus tips
• Employment Type: Permanent, Full-Time
• Eligibility: Available to individuals from eligible countries worldwide
• Application Deadline: Ongoing recruitment, apply anytime
• Benefits: Skill development, flexible hours, cultural experience, employee discounts

Why Work at St. Austell Brewery Ltd.?

St. Austell Brewery Ltd. is more than just a place to work; it’s a company that values its employees and offers plenty of opportunities to grow and succeed. The brewery is known for its rich history in the hospitality industry and commitment to delivering top-notch customer experiences. When you join St. Austell Brewery Ltd., you become part of a team that celebrates diversity, work-life balance, and professional growth.

• A Proud Tradition: Established in 1851, St. Austell Brewery Ltd. has been serving customers for over 170 years, making it one of the most trusted names in the UK’s hospitality industry.
• Employee-Centric Values: The company fosters a positive working environment with a strong focus on employee well-being, skill development, and work satisfaction.
• Cultural Immersion: Working in the UK with a historic company allows you to fully immerse yourself in British culture, history, and traditions, providing an enriching experience both professionally and personally.

Key Responsibilities of Bar and Waiting Team Members:

As a Bar and Waiting Team Member, your role is central to ensuring the success of the business by delivering exceptional service and creating memorable experiences for customers. Below are the key responsibilities for each role:

Bar Staff:

• Cocktail Preparation: Mix and serve a wide range of cocktails and beverages to customers.
• Customer Service: Engage with customers to provide personalized recommendations and ensure they have a great experience.
• Bar Maintenance: Keep the bar area clean and stocked, ensuring an efficient and pleasant environment for both customers and staff.
• Product Knowledge: Be knowledgeable about the drinks menu, including specialty cocktails, beers, and wines, to recommend drinks based on customer preferences.

Waiting Staff:

• Serving Orders: Take customer orders, serve food and beverages efficiently, and ensure the correct items are delivered to the correct tables.
• Customer Interaction: Build rapport with customers, ensure their needs are met, and address any concerns or complaints professionally.
• Table Maintenance: Clear and clean tables promptly, ensuring the dining area remains neat and inviting.
• Teamwork: Collaborate with bar and kitchen staff to ensure smooth service and a positive customer experience.

Supervisors/Team Leaders:

• Staff Management: Oversee the daily operations of the bar or restaurant floor, ensuring smooth service and adherence to company standards.
• Training: Provide training and support to new team members, fostering a supportive and growth-oriented work environment.
• Scheduling: Create work schedules, ensuring proper coverage during peak hours.
• Customer Feedback: Monitor and evaluate customer satisfaction, making adjustments to improve service as necessary.

Skills and Experience Required:

While no specific prior experience is necessary, we are looking for candidates who have the following qualities:

• Strong Customer Service Skills: A friendly, approachable, and positive attitude is key to ensuring our guests have a great experience.
• Ability to Work in a Fast-Paced Environment: The hospitality industry can be fast-paced, especially during peak times, so the ability to work efficiently under pressure is essential.
• Communication Skills: Clear and effective communication is vital, both with customers and team members.
• Teamwork: Being able to work well in a team is essential to keeping everything running smoothly.
• Cultural Sensitivity: For those coming from abroad, an open mind and respect for different cultures is a must as you interact with a diverse customer base.
• Willingness to Learn: If you don’t have prior experience, we will provide training to equip you with the skills needed to succeed in the role.

Visa Sponsorship Information:

If you’re an international applicant, St. Austell Brewery Ltd. offers visa sponsorship to eligible candidates. The UK is a fantastic place to build a career, and with the company’s sponsorship, you’ll have the opportunity to work legally in the UK.

Types of Visa Sponsorship:

• Temporary Worker Visa: This visa is for individuals who are coming to the UK for short-term work. Typically, it lasts for a year but can sometimes be extended.
• Inexperienced Worker Visa: If you are new to the industry, this visa offers an opportunity to gain skills and experience while working in the UK hospitality sector.

Once you’ve proven your abilities and performance meets expectations, St. Austell Brewery Ltd. may be able to assist you in transitioning to a longer-term or permanent work visa.

How to Apply?

The application process is simple and can be done directly through our website or by contacting our HR team. Here’s how you can apply:

1. Prepare Your CV: Ensure that your CV reflects your relevant skills and experience. Even if you don’t have experience in hospitality, highlight transferable skills such as customer service, communication, or teamwork.
2. Submit Your Application: Apply online via our official careers page. Make sure to mention your eligibility for visa sponsorship if applicable.
3. Interview Process: If your application is successful, you will be invited for an interview. This could be conducted in person or virtually, depending on your location.
4. Visa Application: If selected, we will assist you with the visa application process. Our HR team will guide you through the steps and provide any necessary documentation.

Employee Benefits:

At St. Austell Brewery Ltd., we believe in rewarding our employees. Here’s a look at the benefits we offer to our bar and waiting staff:

• Career Growth: We believe in internal promotions. Many of our team members have worked their way up from entry-level roles to supervisory and managerial positions.
• Work-Life Balance: Flexible hours allow you to manage personal commitments or pursue further studies.
• Tips and Bonuses: In addition to your hourly pay, you can earn tips, which can significantly increase your income.
• Health and Well-being: We provide access to healthcare resources and employee well-being initiatives.
• Employee Discounts: As part of the St. Austell Brewery team, you’ll enjoy discounts on food and drinks at our locations, making your work-life even more enjoyable.
• Cultural Exposure: Working with colleagues and customers from all around the world helps you build valuable networks and cultural understanding.

Conclusion:

If you’re ready to embark on an exciting journey in the UK’s vibrant hospitality industry, St. Austell Brewery Ltd. offers the perfect platform to build your career, gain valuable international experience, and immerse yourself in British culture. With competitive wages, visa sponsorship, and plenty of room for career advancement, this is more than just a job—it’s a chance to start your journey with one of the UK’s leading employers.

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